Balaclava Face Mask Adjustable Windproof UV Protection Hood (US, Alpha, One Size, Army Green)

Return & Refund Policy

At Wahoo, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to make the return process simple and transparent.

Eligibility for Returns

• Returns are accepted within 30 days of the original purchase date.

• Items must be unused, in original condition, and returned with all original packaging, accessories, manuals, and documentation.

• Proof of purchase (receipt, invoice, or order number) is required for all returns.

Refund and Exchange Options

Upon receiving and inspecting your returned item, we offer the following options based on your preference:

• Full refund to the original payment method

• Exchange for the same item or another product of equal value

• Store credit for future purchases

Non-Returnable Items

We are unable to accept returns under the following conditions:

• Items that are damaged or wet after purchase

• Items that are missing original packaging, accessories, or documentation

Return Process

To initiate a return:

1. Contact us at sales@wahoo.mh with your name, order number, and details of the item you wish to return.

2. Our team will guide you through the next steps and confirm your eligibility for a return.

Once approved, you may choose one of the following return methods:

• In-store drop-off: Bring the item to our store during business hours.

• Scheduled pickup: We can arrange for our team to visit your location and retrieve the item.

Additional Information

• All returns and refunds are subject to inspection and approval by our team.

• We reserve the right to refuse returns that do not meet the above conditions.

• If you have any questions about our return policy, please contact us at sales@wahoo.mh or visit us in-store.